Frequently Asked Questions

Can I bring my dog? And you can't say 'no.'

Yes! Pets are welcome, but we will ask for an additional fee. We are not liable for any damages, and reserve the right to ask you to take pets home. Dogs must be under 30 lbs to enter.

Are there onboarding fees?

No! Our onboarding process is quick and easy, with no hidden fees or hassles.

Can I bring a gym buddy?

Yes. Members are allowed to bring a guest to the fitness center. Guests must be accompanied by a member at all times.

How does 24/7 building access work?

Members will be given both a keycard and, if applicable, an office key. Our community manager will be on-site from 9 a.m. to 5 p.m. to receive members, but the building will be secure and accessible all the time!

Can I bring snacks and drinks?

Please do! Our common kitchen spaces can be stocked with any food or drinks. We aren’t liable for lost items however, so please mark them accordingly. Please keep all common spaces clean.

Is smoking allowed inside?

We are a smoke free building.

Where's the best place to get coffee in downtown St. Charles?

The Arcedium, Corocco Coffee and Kava Diem! 

Can I get mail sent here?

We offer virtual mail and packaging services for all memberships. Members will also have access to a physical mailbox.

Do you offer shorter leases on offices and dedicated cubicles?

We have an array of leasing options for individual needs. Dedicated desks are rented monthly, cubicles are 6 months plus and offices are 1 year plus. However, we are flexible. 

When's your next networking event?

Check our calendar!

What's the general noise level?

Our common spaces and dedicated desks are intended for open conversation and collaboration. Our cubicle and private office spaces are intended to be quiet zones, so please be mindful of other members.

Are there dedicated parking spaces?

No, but our lot is spacious, rarely full and only a few steps away from the campus.

Do you offer day work passes?

Currently not at this time, all office spaces are rented through a lease. We would love for you to come on a tour and check us out! 

VIEW OUR OFFICES

Find info on office pricing, availability and amenities.